• DELL EMC PARTNER PROGRAM AGREEMENT

    By participating in the Dell EMC Partner Program (“Program”), the company or entity submitting the channel partner application (“you”, “your” or “Channel Partner”) agrees to be bound by these terms and conditions (the “General Terms”) and the Partner Specific Terms that align to the partner track or type in which you are authorized to participate in the Program (the General Terms and applicable Partner Specific Terms are collectively the “Agreement”).  Unless otherwise specified by Dell EMC, this Agreement shall govern your participation in the Program and subprograms, including marketing and incentive programs, if applicable.  Please print a copy of this Agreement for your records.  Completion of the channel partner application does not imply that you have been accepted into the Program.  For purposes of this Agreement, “Dell” means Dell (China) Company Limited; "EMC" means EMC Information Systems International; "Dell EMC" means Dell, EMC, or both; and “Dell EMC Affiliate” means any direct or indirect subsidiary of Dell Inc. This Agreement supersedes any previous program terms (including the EMC Reseller Marketing Support Agreement) in place between you and Dell or EMC.

    This Dell EMC Partner Program Agreement will take effect:

    (a) On the date of signature by both parties, if Channel Partner has successfully completed the vetting process required by Dell EMC (or Dell EMC authorized distributors if channel partner purchase directly from Dell EMC authorized distributors) on the date of signature; or

    (b) On the date of Channel Partner’s completion of the vetting process required by Dell EMC (or Dell EMC authorized distributors if channel partner purchase directly from Dell EMC authorized distributors), if Channel Partner hasn’t successfully completed the vetting process on the date of signature by both parties.

     

    1. ELIGIBILITY.  Throughout your participation in the Program, you must (a) maintain good credit standing with Dell EMC; (b) maintain a current registration profile, including yearly updates, and (c) provide prompt, written notification to Dell EMC of any changes that may affect your participation in the Program.

    2. PURCHASES.  Channel Partner may purchase Dell EMC products and services only from Dell EMC authorized distributors, unless Channel Partner is expressly authorized by Dell EMC, subject to the applicable Partner Specific Terms to purchase Dell EMC products and services directly from Dell EMC.

    3. PARTNER PORTAL ACCESS.

    3.1 Scope and Grant of License.  Dell EMC may provide you, or you may receive, (i) access to Program-related websites, tools, and web-based applications (“Partner Portal”); (ii) information, materials, and tools pertaining to Dell EMC products and services, Dell EMC, Dell EMC Affiliates, or the Program; (iii) Customer Data (as defined in the Customer Data Terms located here); or (iv) Personal Information (as defined below) ((ii) through (iv) collectively, the “Information”). Dell EMC grants Channel Partner a limited, non-exclusive, nontransferable, non-sublicenseable right and license, while this Agreement is in effect, to access and use the Partner Portal and Information solely in accordance with this Section 3 (Partner Portal Access) and Section 7 (Confidential Information). All Information shall remain the property of Dell EMC.

    3.2 Restriction on Usage.  Channel Partner shall use the Information only for the purposes of (i) marketing and delivery of Dell EMC products or services; (ii) development of Channel Partner services utilizing Dell EMC products and services; and/or (iii) assisting Dell EMC to sell and/or license Dell EMC products and services. Channel Partner will use and manage Customer Data in accordance with and subject to the Customer Data Terms. Channel Partner shall promptly notify Dell EMC of the termination or reassignment of any Channel Partner personnel who have been granted access hereunder.

    3.3 Additional site information.  Your access and use of the Partner Portal are also subject to the Terms located here for Dell and here for EMC and, as applicable.

    3.4 Errors & Availability.  Dell EMC is not responsible for any errors or delays in transmission that may occur prior to our receipt of the transmission.  Security procedures used in the Partner Portal are solely for the purposes of authentication of a transmission.  All transmissions are considered received by Dell EMC only when actually received by Dell EMC.  Access to the Partner Portal may be unavailable without notice at certain times, and Dell EMC will not be liable for any damages that may result from such unavailability.

    4. PARTNER TRAINING OBLIGATIONS.  Channel Partner shall complete, at its own expense, all training that Dell EMC requires for Channel Partner type and tier.  Channel Partner will use reasonable commercial efforts to complete training within ninety (90) days after the training becomes available from Dell EMC, or earlier as specified by Dell EMC.

    5. RESALE TO GOVERNMENT END USERS.  Not Used.

    6. OTHER CHANNEL PARTNER BENEFITS.  Dell EMC may choose to make certain information we collect about your business available to companies with whom Dell EMC has a strategic relationship, including, without limitation, companies who conduct market research on behalf of Dell EMC or offer products or services intended to be a benefit to you or your customers.  The information will be provided under confidentiality agreements between Dell EMC and such partners and may be used in connection with notifying you of products, services or programs that Dell EMC believes may be of interest to you.

    7. CONFIDENTIALITY.

    7.1 Confidential Information.  In connection with the Program, you may have access to or be exposed to (through the Partner Portal or other means) Information or other materials, data or information that is not generally known to the public, whether such information is in written, oral, electronic, web site-based, or other forms (collectively, "Confidential Information"). You will keep all Confidential Information strictly confidential for a period of three (3) years after the termination of this Agreement, using at least the same degree of care as you use to protect your own confidential information, but no less than reasonable care.  Notwithstanding anything to the contrary in this Agreement, your confidentiality obligations with respect to Personal Information and trade secrets of Dell EMC or Dell EMC Affiliate shall never expire.  You may share Confidential Information with only your employees who have a need to know and who are subject to legally binding obligations of confidentiality no less restrictive than those imposed by this Agreement.  These confidentiality obligations do not apply to any Confidential Information that (a) you can demonstrate was in your possession before your receipt from Dell EMC; (b) is or becomes publicly available through no fault by you; or (c) you rightfully received from a third party without a duty of confidentiality.  If you are required by a government body or court of law to disclose any Confidential Information, you agree to give Dell EMC reasonable advance notice so that Dell EMC may contest the disclosure or seek a protective order.  You acknowledge that damages for improper disclosure of Confidential Information may be irreparable and that Dell EMC shall be entitled to seek equitable relief, including injunction and preliminary injunction, in addition to all other remedies available at law or in equity.  Notwithstanding any separate confidentiality agreement you may have with Dell EMC, you agree that information regarding your business with Dell EMC and information you provide to Dell EMC in connection with the Program may be accessed and used by Dell EMC and Dell EMC Affiliates  and their employees and contractors for sales and marketing purpose and for any purpose related to the Program or the relationship between you and Dell EMC and may be disclosed to relevant Dell EMC distributors or resellers, governing body, or your customers or end-users for the purposes of fulfilling Dell EMC’s obligations to you and your customers.

    7.2 Personal Information.  You represent that you have permission from all of the applicable individuals to use and disclose Personal Information and you hereby grant Dell EMC permission to use and disclose such Personal Information for the purposes of conducting the Program and any subprogram and in accordance with this Agreement and any applicable laws.  As used in this Agreement, the term “Personal Information” means any information or data that alone or together with any other information relates to an identified or identifiable natural person, or data considered to be personal data as defined under applicable laws, including but not limited to your employees’ names and contact information.

    8. LEAD MANAGEMENT TOOLS.  Dell EMC may provide Channel Partner with lead management tools (“Lead Management Tools”) to access and manage information regarding your leads.  The term “Partner Lead Contact Data” shall mean any contact’s first and last name, e-mail address, and phone number that you choose to record in the Lead Management Tools.  Only systems administrators and Dell EMC Channel Marketing and Sales employees and other personnel working with Channel Partners will have the ability to view this data through the Partner Lead Management Tools unless otherwise specified by Dell EMC.   Partner Lead Contact Data will not be used by Dell EMC for its direct sales or marketing efforts except with Channel Partner’s prior approval or except if such data is obtained by Dell EMC independently from other sources. If Dell EMC elects to provide a customer lead to you, then by accepting or using customer lead and the personal and business information pertaining to such customer lead (“Lead Information”) you agree to (a) use Lead Information solely in connection with the marketing or sales campaign for which the Lead Information was provided and then only for the purpose of marketing Dell EMC products and services, (b) manage Lead Information in accordance with applicable privacy laws and this Agreement, (c) maintain industry-standard physical, organization and technical processes and procedures to protect any unauthorized access to Lead Information, and (d) notify Dell EMC promptly after becoming aware of any unauthorized access to, or loss of, Lead Information.

    9. DEAL REGISTRATION TOOL.  Deal registrations in the Partner Portal can be automatically linked to leads in the Lead Management Tool.  You understand and consent to the following:  once a lead is linked to a registered deal or opportunity with a customer, (i) Lead Information related to the customer will appear in the deal registration tool; (ii) all Partner Lead Contact Data related to the customer will become visible to Channel Partner, Dell EMC Distributor, and Dell EMC channel and sales personnel through the deal registration tool; (iii) the deal registrant can view a list of contacts at Channel Partner and Dell EMC Distributor and engage one or more of them as a point of contact for the deal; and (iv) each contact, and all Dell EMC Channel and Sales personnel, can view the names and contact information for all of the contacts associated with the deal.

    10. ADMINISTRATION.  During the term of this Agreement and a period of five (5) years thereafter you will maintain legible, accurate and complete books and records concerning this Agreement and your activities hereunder. At the end of this retention period, you will appropriately dispose of all records. Upon Dell EMC's request, you will cooperate with and assist Dell EMC with any audit, review, or investigation ("Audit") that relates to (i) this Agreement or your compliance with laws; (ii) your marketing, sale, distribution, licensing, or delivery of Dell EMC products and services, whether sourced from Dell EMC or a third-party; (iii) any rebates, incentives, concessions, or other amounts paid or payable by Dell EMC; (iv) compliance with logo use standards, or (v) any amounts due to Dell EMC.  In connection with an Audit, you will deliver all records, information, and documents reasonably requested by Dell EMC.  Dell EMC has the right to conduct onsite Audits, and you will grant Dell EMC and its employees and representatives with reasonable access to information, records, personnel, and customers (including customer agreements to verify your compliance with this Agreement) and provide entry and access to your premises or other locations (during normal business hours) where such information and records are located.  Failure to cooperate with an Audit or provide the information or records requested by Dell EMC is a material breach of this Agreement.  Dell EMC will pay the costs of an Audit except where a discrepancy of five (5) percent or more is discovered in the information disclosed by you, in which case you agree to be responsible for all reasonable costs.

    Dell EMC may deny any claim that it believes, in its sole discretion, does not conform to this Agreement, the Program, or subprogram terms.  Dell EMC may, without prior notice, immediately suspend or terminate an order, registration or your participation in the Program if you provide to Dell EMC or customers any inaccurate, incomplete, or fraudulent claims or information or if you engage in activities that may cause damage, embarrassment or adverse publicity to Dell EMC, or any of its officers, directors or employees.  Dell EMC’s records and systems shall be authoritative and conclusive for purposes of determining your eligibility and Program benefits and for performing any computation under the Program.  Dell EMC reserves the right to interpret the rules of the Program in its sole discretion.  All decisions made by Dell EMC are final.

    11. PARTNER CONDUCT AND COMPLIANCE WITH LAWS.  You represent and warrant that you understand and agree to comply with your obligations under the Dell EMC Partner Code of Conduct (including compliance with the Anti-Corruption Laws, as defined therein), in connection with this Agreement and Program. You will not, in connection with this Agreement or Program, take or allow any third party to take, any action or engage in any practice that would violate the Anti-Corruption Laws.

    You represent and warrant that: (i) neither you nor any of your directors or officers or employees, who have decision-making authority with respect to this Agreement, have been convicted of any offense involving bribery, corruption, fraud or dishonesty, or to the best of your knowledge, have been or are the subject of any investigation, inquiry or enforcement proceeding by any governmental, administrative or regulatory body regarding any offense or alleged offense under the Anti-Corruption Laws and (ii) neither you nor any of your directors or officers or employees, who have decision-making authority with respect to this Agreement, are government officials. Dell may immediately terminate this Agreement or suspend its performance hereunder if Dell has reason to believe that you have breached this Section 11 or the Dell EMC Partner Code of Conduct.

    12. LOGOS AND TRADEMARKS.

    12.1 Dell EMC Logos, Trademarks and Domain Usage.  You agree that trademarks, service marks, trade or company names, product and service identifications, internet domains/internet addresses, logos, artwork and other symbols and devices associated with Dell EMC, Dell EMC Affiliates, and Dell EMC’s products and services (the “Dell EMC Marks”) are and shall remain Dell EMC’s property. You acknowledge that any provided images and artwork of Dell EMC products or services are copyrighted by Dell EMC and you will not alter these images or use them outside of the context in which they were provided to you.  Without limiting the foregoing, you agree that you will not use the Dell EMC Marks in search engine advertising, either as a keyword or in advertisements appearing on search engines or in email addresses, without Dell EMC’s prior written permission.  Additionally, you may not register or use any domain name or business name containing or confusingly similar to any Dell EMC Marks.

    12.2 Program Logos.  All Dell EMC Program Logos will be governed by the Dell EMC Channel Partner Logo and Trademark Use Document found here.

    13. WARRANTY DISCLAIMER.  DELL EMC MAKES NO WARRANTIES AND SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PROGRAM (INCLUDING, WITHOUT LIMITATION, ALL INFORMATION, TOOLS, AND OTHER MATERIALS RELATED TO OR PROVIDED UNDER THE PROGRAM), EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF DEALING OR PERFORMANCE, OR USAGE OF TRADE.  YOU UNDERSTAND THAT THE PROGRAM DOES NOT GUARANTEE THAT YOU WILL MAKE ANY SALES OR PROFITS. ALL DELL EMC INFORMATION IS PROVIDED “AS IS”.

    14. INDEMNIFICATION.  To the fullest extent permitted by law, you shall indemnify, defend, and hold harmless Dell EMC, Dell EMC Affiliates, and their respective successors and assigns from any claim, demand, cause of action, debt, or liability (including reasonable attorney or legal fees, expenses, and court costs) arising from your violation of applicable laws or Dell EMC’s Partner Code of Conduct.

    15. LIMITATION OF LIABILITY.  YOU ACKNOWLEDGE THAT YOUR PARTICIPATION IN THE PROGRAM IS STRICTLY VOLUNTARY AND THAT YOUR PARTICIPATION HAS NOT BEEN REQUIRED BY DELL EMC AS A CONDITION OF PURCHASING PRODUCTS OR SERVICES FROM DELL EMC.&

    DELL EMC SHALL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, RELIANCE, EXEMPLARY, INCIDENTAL, OR INDIRECT LOSS OR DAMAGES ARISING FROM, OUT OF, OR RELATING TO THE PROGRAM, THIS AGREEMENT OR THE INTERPRETATION, BREACH, TERMINATION OR VALIDITY THEREOF. IN NO EVENT SHALL DELL EMC BE LIABLE FOR ANY LOSS OF BUSINESS, INCOME, OR PROFITS, OR FOR LOST OR CORRUPTED DATA OR SOFTWARE.

    IN NO EVENT SHALL DELL EMC’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM, OUT OF, OR RELATING TO THE PROGRAM OR THIS AGREEMENT EXCEED $500.00 (U.S. DOLLARS).  THESE LIMITATIONS OF LIABILITY SHALL APPLY TO ALL CLAIMS FOR DAMAGES, WHETHER BASED IN TORT, CONTRACT, OR OTHER THEORIES, AND WHETHER DELL EMC KNEW OR SHOULD HAVE KNOWN THE POSSIBILITY OF SUCH DAMAGES.  NOTWITHSTANDING ANYTHING IN THIS AGREEMENT, THE REMEDIES SET FORTH HEREIN SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.

    16. TERMINATION.

    16.1 Termination.  You may withdraw from the Program at any time by notifying Dell EMC in writing.  Dell EMC may suspend or terminate your participation in the Program, in whole or in part, without prior written notice: (i) for any breach of this Agreement or any other agreement related to your participation in the Program, or (ii) for any attempt to impair the integrity of the Program as determined by Dell EMC. In addition, Dell EMC, in its sole discretion, may terminate the Agreement or Program in whole or in part, for all participants, or for you alone, without cause, upon ten (10) days’ notice.

    16.2 Effect of Termination.  Upon termination of the Agreement, the license and rights granted hereunder shall terminate completely and Channel Partner shall cease to use Information and Partner Portal and shall promptly return to Dell EMC all tangible copies of the Information in its possession at Channel Partner’s own cost. Nothing in this Section shall limit Dell EMC's rights to pursue other legal remedies, including immediate court or judicial relief. All provisions that by their nature are intended to survive the termination shall survive.

    16.3 Termination of Partner Portal Access.  Dell EMC has the right to terminate or discontinue access to the Information or Partner Portal, at its convenience, by sending written notice thereof.

    17. INCENTIVE, REBATE, MDF AND OTHER PORTAL TERMS.  You will comply with all terms posted to the Partner Portal regarding any subprograms, tools or products, including, but not limited to:

    a.      Dell EMC’s Rebate and Incentive Terms that are provided by Dell EMC and confirmed by you in writing from time to time. If you are eligible to receive rebates, incentives, or other financial benefits these legal terms shall apply to all such programs.

    b.      Product Addendum here, which applies to your purchase and resale of Dell Products that are integrated with Google Chrome OS.

    18. MISCELLANEOUS.

    18.1 Assignment. You may not assign this Agreement or any of your rights under the Program or Agreement, nor delegate any of your obligations, to any third party, voluntarily or involuntarily, whether by merger, consolidation, dissolution, operation of law or any other manner, without the express written consent of Dell EMC.  Dell EMC may void any purported assignment or delegation that violates the preceding sentence.  To the extent Dell EMC consents to such assignment or delegation, this Agreement inures to the benefit of and is binding upon your successors in interest by way of merger, acquisition, or otherwise, and your permitted assigns.

    18.2 Independent Contractors.  You and Dell EMC are independent contractors and shall have no authority to bind the other.  Neither this Agreement nor your participation in the Program shall be deemed to create a partnership, agency, joint venture, franchise, or other similar arrangement, and the employees, agents, or representatives of one party shall not be deemed to be employees, agents, or representatives of the other party.

    18.3. Dispute Resolution.  Channel Partner and Dell EMC will attempt to resolve any claim, controversy or dispute arising from, out of, or relating to the Program or this Agreement (“Dispute”) between Channel Partner and Dell EMC, through negotiation or by utilizing a mediator agreed to by the parties, rather than through litigation. Negotiations and mediations will be treated as confidential. If the parties are unable to reach a resolution within thirty (30) days of notice of the Dispute to the other party, the parties may pursue all other courses of action available at law or in equity.

    18.4 Force Majeure.  Except for payment obligations, neither party will be liable for failure to perform its obligations during any period if performance is delayed or rendered impracticable or impossible due to reasonably unforeseeable circumstances beyond that party’s reasonable control.

    18.5 Governing Law.  You agree that this Agreement, any Dispute arising from, out of, or relating to the Program or this Agreement hereunder will be governed by the laws, without regard to its conflict-of-laws rules or to the United Nations Convention on Contracts for the International Sale of Goods, of i) if you purchase Dell EMC products and services only from Dell authorized distributors, the People’s Republic of China; or ii) if you purchase Dell EMC products and services only from EMC authorized distributors, the laws of Ireland; or iii) if you purchase Dell EMC products and services directly from Dell EMC, as specified in your current Channel Partner purchasing agreement with Dell or EMC.

    18.6 Modifications.  Dell EMC reserves the right to modify the Program, including, without limitation, the eligibility requirements, Program benefits (including any discounts and pricing), and this Agreement, at any time without prior notice.  Your continued participation in the Program will constitute your binding acceptance of the changes and your consideration supporting any such modification.

    18.7 Severability.  If any provision herein is void or unenforceable, you and Dell EMC agree to delete such provision and agree that the remainder of the Agreement will continue to be in effect.

    18.8 Waiver.  Dell EMC’s failure to enforce your strict performance of any term herein will not constitute a waiver of Dell EMC’s right to subsequently enforce such term or any other term of this Agreement.

    18.9 References.  You shall not directly or indirectly issue or release any written publicity, marketing collateral or other public announcement, relating in any way to this Agreement or your participation in the Program, or your relationship with Dell EMC, without the prior written approval of Dell EMC.

    18.10 Entire Agreement.  This Agreement (including all online terms referenced herein) constitutes the entire agreement between Channel Partner and Dell EMC regarding the Program, including but not limited to subprograms, rebates, incentives, and marketing programs.  Channel Partner expressly disclaims any reliance on statements or representations made by Dell EMC that are not embodied in this Agreement or on Dell EMC's prior course of conduct.

    18.11 Language.  This Agreement (including all online terms referenced herein) is written by English and Chinese. If there is any conflicts between two versions, English version shall prevail.

    18.12 Appendix.  Appendix constitutes an integral part of this Agreement with the same authenticity.

    (REV. 09/09/2018)

    PARTNER Specific Terms

    The terms and conditions in this section (“Partner Specific Terms”) apply to you if Dell EMC authorized you in writing as the respective partner type, and provided that you have executed or consented to the associated contract that will govern your purchase and sale of Dell EMC solutions. These Partner Specific Terms shall supplement, amend or revise the General Terms as described below.  Capitalized terms shall be as defined in the General Terms.

    OEM Channel Partner Addendum (if applicable)

    "OEM Channel Partner" refers to a Channel Partner that sells or distributes Dell EMC products to OEM Customer and only as part of an OEM Customer Solution (defined below) and after Channel Partner has added value to the Dell EMC products through the addition of hardware, software, or services.  The term "OEM Customer" means an original equipment manufacturer that (a) combines Dell EMC products with OEM Customer's proprietary hardware, software, or other intellectual property, resulting in a specialized system or solution with industry- or task-specific functionality (“OEM Customer Solution”) and (b) resells the OEM Customer Product under OEM Customer’s own brand.

    1. PARTNER STATUS.  Additional requirements regarding your OEM Channel Partner status may be found here. Subject to your compliance with this Agreement, you are authorized to purchase Dell EMC products and services from Dell EMC.  Noncompliance with any provision of this Agreement may result in the termination of the Agreement or your participation as an OEM Channel Partner.

    2. ORDERING AGREEMENTS.  If you purchase products or services from Dell for resale to OEM Customers, you will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by the OEM Partner Reseller Agreement (or a substantially similar resale agreement) that you have with Dell or a Dell EMC Affiliate that authorizes you to purchase and resell to OEM Customers (“Dell Ordering Agreement”). If you purchase products or services from EMC for resale to OEM Customers, you will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the EMC Embedded OEM Sales Agreement, Outbound Embedded OEM Agreement or Software OEM Agreement (or a substantially similar resale OEM agreement terms) that you have with EMC or a Dell EMC Affiliate that authorizes you to purchase and resell to OEM Customers (“EMC Ordering Agreement”). You must execute a Dell Ordering Agreement or an EMC Ordering Agreement in order to purchase products and services directly from Dell or EMC, respectively, for resale to OEM Customers.

    3. DEAL REGISTRATION AND PARTNER RETURN POLICY.  In addition to Section 17 in the General Terms, you will comply with all terms posted to the Partner Portal regarding the any subprograms for OEM Channel Partners, including, but not limited to:

    a.      Dell EMC's OEM Opportunity Registration Guidelines posted here

    b.      Dell EMC's Partner Program Return Policy if there is any and applicable

    4. PRECEDENCE.  To the extent there are conflicting provisions regarding your purchases from Dell EMC or sales of Dell EMC products or services, the Dell Ordering Agreement or EMC Ordering Agreement (whichever is applicable) shall prevail and control, followed by the OEM Channel Partner Addendum, and then the General Terms.  To the extent there are conflicting provisions regarding Program, Information, Confidential Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, the OEM Channel Partner Addendum shall prevail and control, followed by the General Terms, then by the EMC Ordering Agreement or Dell Ordering Agreement (whichever is applicable).

    System Integrator/Strategic Alliance Addendum (if applicable)

    1. ORDERING AGREEMENTS. Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by either the then-current Strategic Alliance Framework Agreement or any existing Strategic Alliance System Integrator, or any substantially similar agreement that you have with Dell, or a Dell EMC Affiliate that authorizes you to purchase Dell products for resale (collectively the “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Master Alliance, Strategic Alliance or System Integrator agreement or any substantially similar existing agreement (“EMC Ordering Agreement”). You must execute a Dell Ordering Agreement or an EMC Ordering Agreement in order to purchase products and services directly from Dell or EMC, respectively, for resale. If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale.

    Cloud Solution Provider and Outsourcer Addendum (if applicable)

    1. ORDERING AGREEMENTS. Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by either the then-current Commercial Terms of Sale, which are currently found at http://www.dell.com/learn/cn/zh/cncorp1/terms-conditions/html-terms-of-sales-en?c=cn&l=zh&s=corp&cs=cncorp1 (the “China CTS”), or any existing agreement that you have with Dell, or a Dell EMC Affiliate that authorizes you to purchase Dell products (collectively the “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Service Provider Ordering Agreement, Master Ordering Agreement, Alliance Agreement or other purchasing agreement with EMC or a Dell EMC Affiliate (“EMC Ordering Agreement”) that permits use of Software in providing a service.  If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale.

    2. DELL CLOUD SOLUTIONS.  If the Channel Partner is purchasing any of Dell’s cloud solutions, Dell’s Cloud Solutions Agreement set forth at www.dell.com/cloudterms for U.S. or such other agreement as Dell may designate.

    3. REPORTING  In order for Dell EMC to provide the available benefits, Channel Partners shall provide to Dell EMC, a Point of Sale Report identifying the clients, locations, contract duration, and capacity utilized during the period or provide such information to Dell EMC at the time the applicable quote is generated.  Include all contracts that are Dell EMC Powered (on EMC, Dell or Dell EMC equipment). Please submit this form to EMCServiceProviderPOSReport@dell.com by the 15th of every month. Submit a blank POS Reports if there is no activity that month.

    Solution Provider Addendum

    1. PARTNER STATUS. Additional requirements regarding your Solution Provider status may be found here. Noncompliance with any provision of this Agreement may result in the termination of the Agreement or your participation as a Solution Provider.  Subject to your compliance with this Agreement and notification and authorization in writing by Dell EMC, you are authorized to purchase Dell EMC products and services from Dell EMC.

    2. ORDERING AGREEMENTS. If Channel Partner purchases products or services from Dell for resale, Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by either the then-current Reseller Terms of Sale, or any existing Reseller Agreement, Value Added Reseller Agreement, or any substantially similar resale agreement that you have with Dell or a Dell EMC Affiliate that authorizes you to purchase Dell products for resale ( “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC for resale, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Channel Partner Reseller Agreement, Value Added Reseller Agreement, or other purchasing agreement with EMC or a Dell EMC Affiliate (“EMC Ordering Agreement”).  If no Dell/EMC Ordering Agreement is in place between you and Dell/EMC, you must execute a Dell/EMC Ordering Agreement in order to purchase products and services directly from Dell/EMC for resale.

    3. DEAL REGISTRATION AND OTHER PORTAL TERMS.  In addition to Section 17 in the General Terms, you will comply with all terms posted to the Partner Portals, including, but not limited to: Dell EMC’s Deal Registration and Line of Business Registration Official Guidelines that are posted here. Dell EMC's Partner Program Return Policy if there is any and applicable

    4. PRECEDENCE. To the extent there are conflicting provisions regarding your purchases from Dell EMC or sales of Dell EMC products or services, the Dell Ordering Agreement or EMC Ordering Agreement (whichever is applicable) shall prevail and control, followed by the then the Solution Provider Addendum, and then the General Terms.  To the extent there are any conflicting provisions regarding Program, Information, Confidential Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, this Solution Partner Addendum shall prevail and control, followed by the General Terms, then by the EMC Ordering Agreement or Dell Ordering Agreement (whichever is applicable).

    Distributor Addendum

    1. PARTNER STATUS.  Noncompliance with any provision of this Agreement may result in the termination of the Agreement or your participation as a Distributor.  Subject to your notification and authorization in writing by Dell EMC to participate as Dell EMC Authorized Distributor, and compliance with this Agreement, you are authorized to purchase Dell EMC products and services from Dell EMC to sell to Resellers in your designated Territory as outlined in your Dell Ordering Agreement or EMC Ordering Agreement (as defined below).

    2. ORDERING AGREEMENTS.  If Channel Partner purchases products or services from Dell for sale to Solution Providers in your designated Territory, Channel Partner will order from the applicable Dell entity until further notice, and such purchases are subject to and governed by or any existing Dell Distributor Agreement, or any substantially similar distribution agreement that you have with Dell, or a Dell EMC Affiliate that authorizes you to purchase Dell products for resale to Solution Providers (collectively the “Dell Ordering Agreement”). If Channel Partner purchases products or services from EMC for sale to Solution Providers in your designated Territory, Channel Partner will order from the applicable EMC entity until further notice, and such purchases are subject to and governed by the existing Channel Partner Distributor Agreement, or other purchasing agreement with EMC or a Dell EMC Affiliate (“EMC Ordering Agreement”). If no EMC Ordering Agreement is in place between you and EMC, you must execute an EMC Ordering Agreement in order to purchase products and services directly from EMC for resale to Solution Providers within your designated territory.

    3. RESELLER COMPLIANCE.  Dell Distributor shall ensure every agreement it enters or maintains with any party for the resale or distribution of Dell products or services shall include business conduct requirements that are consistent with, and no less protective of Dell than, the requirements set forth in Section 11 of the General Terms.

    4. DEAL REGISTRATION AND FUNDING LETTER.  In addition to Section 17 in the General Terms, you will comply with all terms posted to the Partner Portal, including, but not limited to:

    a.      Dell EMC's Deal and Line of Business Registration Guidelines posted here.

    b.      Dell EMC’s funding letters as provided by Dell EMC and confirmed in writing by you from time to time

    5. PREDENCE.  The separate, written EMC Ordering Agreement or Dell Ordering Agreement shall govern the following:  (i) your purchase of products and services from Dell EMC or a Dell EMC Affiliate and (ii) your rights to sell such products and services to resellers in the geographic or market segment described in the distributor agreement. To the extent there are any conflicting provisions regarding Program, Information, Confidential Information, incentives, rebates, pricing (each provided in connection with the Program) or interpretation of this Agreement, this Distributor Addendum shall prevail and control, followed by the General Terms, then by the EMC Ordering Agreement or Dell Ordering Agreement (whichever Ordering Agreement is applicable).

    Appendix 1

    Dell EMC Partner Program

    Incentive Terms and Conditions

    As a member in good standing in the  Dell EMC Partner Program certain partners (“Partner” or “Partners”) may be eligible to participate in incentive programs including but not limited to, special discounts, rebates, sales spiffs, promotions or contests, and marketing development funds (MDF) programs (“Incentive” or collectively “Incentives”).  The following Dell EMC Partner Program Incentive Terms and Conditions (“Incentive Terms”), unless agreed to in writing by Dell EMC, apply to a Partner’s participation in any and all Dell EMC Partner Program Incentives.   Unless otherwise specified in these Incentive Terms, any terms and definitions used herein have the meanings ascribed to them in the Dell EMC Partner Program Agreement.

    These Incentive Terms are supplemental and subject to the  Dell EMC Partner Program Agreement, and together with any Incentive program business rules (“Business Rules”) that set forth the terms and conditions governing Partner eligibility, type, structure, and amount of any Incentive;  constitute the entire agreement (“Agreement”) between  Dell EMC and Partner with respect to all Incentives.  This Agreement supersedes any and all prior agreements and understandings regarding any Incentives, whether established by custom, practice, procedure or precedent, including without limitation all prior incentive program terms and conditions or business rules offered to a certain class of Partner in the former Dell PartnerDirect Program, EMC Business Partner Program, or the current Dell EMC Partner Program.   

    By accepting the Dell EMC Partner Program Agreement, you agree to be bound by all terms, conditions, and restrictions contained in the Agreement. Please print a copy of these Incentive Terms for your records.

    1. Product Purchases: Partner must purchase Dell EMC products and services from a Dell EMC Global Commercial    Channels segment or an authorized Dell EMC distributor (“Distributor”) as identified by Dell EMC. Such purchases shall be governed by the terms provided in the applicable Dell EMC Partner Program Agreement Addendum.  Dell reserves the right to exclude certain products from any Incentives at any time in its sole discretion.

    2. Records: Dell EMC’s records and systems shall be conclusive for purposes of determining compliance under the Agreement and performing any calculation regarding any and all Incentives. Eligibility of sales of products in connection with any Incentive program shall be in Dell EMC’s sole discretion.  All decisions made by Dell EMC are final.

    3. Incentive Calculations: Unless otherwise specified in the program Business Rules, all Incentive calculations will be calculated in Partner’s trading currency EMC’s applicable currency hedge rate.

    4. Taxes: All applicable taxes (including, but not limited to, Value Added Tax and Withholding Taxes) on Incentives are the sole responsibility of Partner. In certain circumstances, Dell EMC may elect to pay applicable taxes on the amount of Incentives.  Partner may be required to provide relevant tax information to Dell EMC for tax reporting purposes. Failure to provide requested tax information, where applicable, to  Dell EMC within thirty (30) days after Partner’s enrollment in an Incentive program  may result in forfeiture by Partner of the Incentives.

    5. Additional Obligations:  Dell EMC may issue notices of quarterly sales goals that Partners may be required to meet or exceed in order to remain active in an Incentive program or receive Incentive Payments detailed in the Business Rules.   Dell EMC not obligated to issue such notices, nor is it a condition that must be met prior to terminating Partner participation in an Incentive program. These notices also do not guarantee payment of Incentives. 

    6. Termination; Withdrawal; Disqualification:  Dell EMC may terminate this Agreement or any Incentive program, in whole or in part, and/or Partner’s participation therein at any time. Partner may terminate this Agreement or withdraw from an Incentive program at any time for any reason by providing five (5) days written notice to Dell EMC. 

    7. Modifications: Dell EMC reserves the right to modify or discontinue the Agreement, any Incentive program, or any Partner’s participation therein, in whole or in part, at any time without prior notice.  If any modification to the Agreement is unacceptable to the Partner then Partner’s sole recourse is to terminate its participation in the Incentive program.  If any provision of this Agreement is void or unenforceable, the parties agree to delete it and agree that the remainder will continue to be in effect.   Dell EMC’s failure to enforce the Partner’s strict performance of any term in the Agreement will not constitute a waiver of Dell EMC’s right to subsequently enforce such term or any other term.  Partner’s continued participation in the Incentive program will constitute the Partner’s binding acceptance of the modification.

    8. Assignment: Partner may not assign this Agreement or any amount due under this Agreement, to any third party without the express written consent of Dell EMC. 

    9. Disputes: In the event of a dispute between Dell EMC and Partner arising in connection with the Agreement, prior to commencing any litigation or other legal proceeding, Dell EMC and Partner will each designate and make available an executive sponsor and, for at least thirty (30) days following notice from one party to the other of the existence of such a dispute, make a good faith effort to resolve such dispute by discussion and mutually agreed action.

    In the event of a dispute regarding calculation of Incentives, revenue, or whether data has been correctly recorded on Dell EMC’s order management systems and/or whether a delivery was made within the relevant Quarter, the Partner is welcome to request an email or phone dialogue or meeting with their Dell EMC Account Manager to discuss the issue and to provide evidence to support the Partner’s dispute, within thirty (30) days following completion of the Dell EMC Rebate calculation.

    10. BUSINESS CONDUCT AND COMPLIANCE WITH ANTI-CORRUPTION LAWS 

    You represent and warrant that you understand and agree to comply with your obligations under the Dell EMC Partner Code of Conduct, including compliance with the Anti-Corruption Laws, as defined therein, in connection with this Agreement. You will not, in connection with this Agreement, take or allow any third party to take, any action or engage in any practice that would violate the Anti-Corruption Laws.   

    You represent and warrant that: (i) neither you nor any of your directors or officers or employees, who have decision-making authority with respect to this Agreement, have been convicted of any offense involving bribery, corruption, fraud or dishonesty, or to the best of your knowledge, have been or are the subject of any investigation, inquiry or enforcement proceeding by any governmental, administrative or regulatory body regarding any offense or alleged offense under the Anti-Corruption Laws and (ii) neither you nor any of your directors or officers or employees, who have decision-making authority with respect to this Agreement, are government officials. 

    Dell may immediately terminate this Agreement or suspend its performance hereunder if Dell has reason to believe that you have breached this Section 10 or the Dell EMC Partner Code of Conduct.

    11. Miscellaneous: THE PARTIES AGREE THAT THIS AGREEMENT, OR ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN PARTNER AND  DELL EMC BASED UPON, ARISING FROM, OR RELATING TO THIS AGREEMENT, ITS INTERPRETATION, OR THE BREACH, TERMINATION OR VALIDITY THEREOF, THE RELATIONSHIPS THAT RESULT FROM THIS AGREEMENT,   DELL EMC'S  ADVERTISING,  OR  ANY RELATED PURCHASE  SHALL  BE  SUBJECT  TO  AND GOVERNED EXCLUSIVELY BY THE APPLICABLE LAW (WITHOUT REGARD TO ITS CONFLICTS OF LAWS RULES) OF THE JURISDICTION WHERE THE DELL EMC ENTITY WITH WHICH THE PARTNER  TRANSACTS BUSINESS, IS LOCATED AND REGISTERED.

    Dell EMC 合作伙伴计划协议

    参加 Dell EMC 合作伙伴计划(简称“本计划”)即表明,提交渠道合作伙伴申请的公司或实体(简称“您”、“您的”或“渠道合作伙伴”)同意遵守这些条款和条件(简称“一般条款”)以及针对您有权参与计划的合作伙伴类别或类型的合作伙伴特定条款(一般条款和适用的合作伙伴特定条款统称为“协议”)。除非 Dell EMC 另行指定,否则将依据本协议管理您在本计划和子计划中的参与,包括适用情况下的市场营销和奖励计划。请打印一份本协议,以备记录。完成渠道合作伙伴申请并不表示您已被接受参与本计划。出于本协议的目的,“Dell”指代戴尔(中国)有限公司;“EMC”指代 EMC Information Systems International;“Dell EMC”指代 Dell、EMC 或两者;“Dell EMC 关联机构”指代 Dell Inc. 的任何直接或间接子公司。本协议将取代之前您与 Dell 或 EMC 之间执行的任何计划条款(包括 EMC 经销商市场营销支持协议)。

    本Dell EMC合作伙伴计划协议生效日期如下:

    1. 如渠道合作伙伴在签署本协议时已经通过了戴尔(或戴尔授权的分销商,在渠道合作伙伴向戴尔授权的分销商购买的情况下)要求的 资信审查,则本协议在最后一方签字盖章 时生效;或
    2. 如渠道合作伙伴在签署本协议时还未通过戴尔(或戴尔授权的分销商,在渠道合作伙伴向戴尔授权的分销商购买的情况下)要求的资信审查,则通过资信审查时为本协议生 效。

    1. 资格。在您参与本计划的整个过程中,您必须 (a) 保持与 Dell EMC 之间的良好信用;(b) 维护当前注册概要信息,包括年度更新;以及 (c) 在发生可能影响您参与本计划的任何变化时立即以书面方式通知 Dell EMC。

    2. 采购。除非渠道合作伙伴已获得 Dell EMC 的明确授权,依据适用的合作伙伴特定条款直接从 Dell EMC 购买 Dell EMC 的产品和服务,否则只能从 Dell EMC 的授权分销商采购 Dell EMC 的产品和服务。

    3. 合作伙伴门户访问。

    3.1 许可的范围和授予。Dell EMC 可能为您提供,或您可能获得 (i) 与计划有关的网站、工具和基于 Web 的应用程序(“合作伙伴门户”)的访问权限;(ii) 与 Dell EMC 产品和服务、Dell EMC、Dell EMC 关联机构或本计划相关的信息、材料和工具;(iii) 客户数据(如位于此处 的客户数据条款所定义); 或 (iv) 个人信息(如下文所定义)((ii) 到 (iv) 统称为“信息”)。Dell EMC 授予渠道合作伙伴有限、非专有、不可转让、不可再授权的权利和许可,供其在本协议生效期间仅根据此第 3 条(合作伙伴门户访问)和第 7 条(机密信息)访问和使用合作伙伴门户及信息。所有信息均归 Dell EMC 所有。

    3.2 使用限制。渠道合作伙伴仅可将信息用于以下用途:(i) Dell EMC 产品或服务的营销和交付;(ii) 开发使用 Dell EMC 产品和服务的渠道合作伙伴服务;和/或 (iii) 协助 Dell EMC 销售和/或许可 Dell EMC 产品和服务。渠道合作伙伴将依据并遵守客户数据条款使用和管理客户数据。渠道合作伙伴应及时通知 Dell EMC 已获得本协议下访问权限的任何渠道合作伙伴人员的离职或调任。

    3.3 其他站点信息。视适用情况而定,您对合作伙伴门户的访问和使用还须遵守位于此处的条款(针对 Dell)和位于此处的条款(针对 EMC)。

    3.4 错误和可用性。Dell EMC 对于在我们收到传输内容之前可能发生的任何传输错误或延迟概不负责。合作伙伴门户中使用的安全程序仅用于对传输进行身份验证。仅当 Dell EMC 实际接收后,所有传输才被视为已被 Dell EMC 收到。某些时候在没有通知的情况下可能无法访问合作伙伴门户,对于因此类不可访问的情况而造成的任何损失,Dell EMC 概不负责。

    4. 合作伙伴培训义务。渠道合作伙伴应自行承担费用,完成 Dell EMC 要求各类型和各级别渠道合作伙伴完成的所有培训。渠道合作伙伴将采用合理的商业措施,在 Dell EMC 提供培训后九十 (90) 天内或 Dell EMC 指定的更早期限内完成培训。

    5. 转售给政府终端用户。未使用。

    6. 其他渠道合作伙伴获益之处。Dell EMC 可能选择将我们收集的某些关于您业务的信息提供给 Dell EMC 与之具有战略关系的公司,包括但不限于代表 Dell EMC 进行市场研究或提供旨在让您或您客户受益的产品或服务的公司。该信息将依据 Dell EMC 与此类合作伙伴之间的保密协议提供,并且可能在向您通知 Dell EMC 认为您可能感兴趣的产品、服务或计划的相关情况下使用。

    7. 保密性。

    7.1 机密信息。在与本计划相关的情况下,您可能有权访问或接触到(通过合作伙伴门户或其他方式)通常情况下不为公众所知的信息或其他材料、数据或信息,不论此类信息(统称为“机密信息”)是以书面、口头、电子、基于网站的方式还是以其他形式提供。在本协议终止后三 (3) 年内,您将至少以您保护自己的机密信息相同的且不低于合理程度的谨慎度,来严格保守所有机密信息的保密性。即便本协议中存在任何相反条款,您在 Dell EMC 或 Dell EMC 关联机构的个人信息和商业秘密方面承担的保密义务永不到期。您只能将机密信息与有必要知道并且具有不低于本协议施加的法律约束力的保密义务的员工分享。这些保密义务不适用于以下任何机密信息:(a) 您能证明在从 Dell EMC 收到之前您已正当掌握的信息;(b) 已经向大众公开,您对此无过失;(c) 合法地从无保密义务的第三方收到的信息。如果政府机构或法院要求您披露任何机密信息,您同意向 Dell EMC 提供合理的事前通知,以便 Dell EMC 能够就此信息披露提出抗辩或寻求保护令。您确认不当地披露机密信息造成的损害可能是无可挽回的,并且 Dell EMC 有权寻求衡平救济,包括禁令和初步禁令以及依据法律或衡平法可获得的其他所有救济措施。不论您与 Dell EMC 可能达成的任何单独保密协议,您都同意,您与 Dell EMC 的业务相关信息以及您提供给 Dell EMC 的与本计划相关的信息均可供 Dell EMC 和 Dell EMC 关联机构及其员工和承包商用于销售和营销目的以及任何与本计划或与您同 Dell EMC 之间的关系相关的目的,并且可出于履行 Dell EMC 对您和您客户承担的义务的目的,披露给相关的 Dell EMC 分销商或经销商、监管实体或您的客户或最终用户。

    7.2 个人信息。您声明,您已从所有适用个体获得使用和披露个人信息的许可,并且特此授予 Dell EMC 出于根据本协议和任何适用法律执行本计划和任何子计划的目的使用和披露此类个人信息的权利。在本协议的适用范围内,“个人信息”是指单独或者与任何其他信息一起与已识别或可识别的自然人身份相关的任何数据或信息,或依据适用法律的规定被视为个人数据的数据,包括但不限于员工的姓名和联系信息。

    8. 销售线索管理工具。Dell EMC 可能向渠道合作伙伴提供销售线索管理工具(“销售线索管理工具”)以访问和管理关于您的销售线索的信息。“合作伙伴销售线索联系人数据”是指您选择在销售线索管理工具中记录的任何联系人的名字和姓氏、电子邮件地址和电话号码。除非 Dell EMC 另行指定,否则只有系统管理员、Dell EMC 渠道营销和销售员工以及其他与渠道合作伙伴合作的人员才能通过合作伙伴销售线索管理工具查看此数据。除非获得渠道合作伙伴的事先批准或相关数据是由 Dell EMC 通过其他来源独立获取,否则合作伙伴销售线索联系人数据不会被 Dell EMC 用于其直接销售或营销工作。如果 Dell EMC 选择将客户销售线索提供给您,则接受或使用客户销售线索和与此类客户销售线索相关的个人和业务信息(“销售线索信息”)即表明,您同意 (a) 仅在提供相关销售线索信息的营销或销售活动中使用这些信息,并且仅用于 Dell EMC 产品和服务的营销目的;(b) 依据适用的隐私法和本协议管理销售线索信息;(c) 维护符合行业标准的物理、组织和技术流程及程序,防范对销售线索信息的任何未经授权的访问;以及 (d) 在得知销售线索信息发生任何未经授权的访问或丢失后立即通知 Dell EMC。

    9. 订单报备工具。合作伙伴门户中的订单报备可以自动链接到销售线索管理工具中的销售线索。您了解并同意以下事项:在销售线索被链接到客户的已报备订单或商机后,(i) 与该客户相关的销售线索信息将出现在订单报备工具中;(ii) 与该客户相关的所有合作伙伴销售线索联系人数据将变为可供渠道合作伙伴、Dell EMC 分销商以及 Dell EMC 渠道和销售人员通过订单报备工具查看;(iii) 订单报备人可查看渠道合作伙伴和 Dell EMC 分销商联系人列表,并接洽其中一位或多位作为项目联系点;并且 (iv) 每个联系人以及所有 Dell EMC 渠道和销售人员均可查看与该项目关联的所有联系人的姓名和联系信息。

    10. 管理。在本协议期限内和之后五 (5) 年内,您将保留关于本协议及据此协议开展的活动的清晰、准确且完整的文书和记录。在此保留期结束时,您将会适当处置所有记录。在 Dell EMC 请求时,您将与 Dell EMC 配合并协助其进行与以下事项相关的任何审计、审核或调查(“审计”):(i) 本协议或您的法规遵从性;(ii) 您所开展的 Dell EMC 产品和服务的营销、销售、分销、许可或交付活动,不论该产品或服务采购自 Dell EMC 还是第三方;(iii) Dell EMC 已付或应付的任何返利、奖励、优惠或其他款项;(iv) 是否遵守徽标使用标准;或 (v) 应付给 Dell EMC 的任何款项。在审计相关的范围内,您将提供 Dell EMC 合理请求的所有记录、信息和文档。Dell EMC 有权进行现场审计,并且您将授予 Dell EMC 及其员工和代表合理的信息、记录、人员和客户访问权限(包括客户协议,以验证您是否遵从本协议),并提供此类信息和记录所在的设施或其他位置的门禁和访问权限(在正常营业时间内)。未能配合审计工作或提供 Dell EMC 所请求的信息或记录将构成本协议的实质违约行为。Dell EMC 将会支付审计费用,除非在您所披露的信息中发现百分之五 (5%) 或更高的差异,这种情况下,您同意负责承担所有合理的费用。

    Dell EMC 可能会自行决定,拒绝任何其认为不符合本协议、计划或子计划条款的报销申请。如果您向 Dell EMC 或客户提供了任何不准确、不完整或虚假的报销申请或信息,或您参与了可能给 Dell EMC 或其任何高管、董事或员工造成损害、困扰或负面宣传的活动,Dell EMC 可能会不事先通知而立即暂停或终止订单、注册或您参与本计划的资格。Dell EMC 的记录和系统在用于确定您的资格和计划权益以及执行计划下的任何计算方面应具有权威性和结论性。Dell EMC 保留自行决定解释计划规则的权利。Dell EMC 做出的所有决定均为最终决定。

    11. 合作伙伴行为和法规遵从性。您声明并保证,您理解并同意遵守依据 Dell EMC 合作伙伴行为准则(包括遵守其中规定的反腐败法律)应承担的与本协议和计划相关的义务。在本协议或计划的适用范围内,您将不会采取或允许任何第三方采取任何违反反腐败法的行动或参与任何违反反腐败法的做法。

    您声明并保证:(i) 您和您的任何具有本协议相关决策权力的董事、高管或员工均未因任何涉及贿赂、腐败、欺诈或失信的行为而被定罪,或在您的最大知情范围内过去未曾、当前也未被任何政府、管理或监管实体依据反腐败法开展与任何犯罪或犯罪指控有关的任何调查、问询或执法程序;并且 (ii) 您和您的任何具有本协议相关决策权力的董事、高管或员工均非政府官员。如果 Dell 有理由相信您已违反本 11 条或 Dell EMC 合作伙伴行为准则,Dell 可据此立即终止本协议或暂停其执行。

    12. 徽标和商标。

    12.1 Dell EMC 徽标、商标和域名的使用。您同意与 Dell EMC、Dell EMC 关联机构及 Dell EMC 的产品和服务相关的商标、服务标记、商号或公司名称、产品和服务标识、Internet 域/Internet 地址、徽标、插图和其他符号及设备(简称“Dell EMC 标记”)为 Dell EMC 的财产,并将一直为 Dell EMC 的财产。您确认,任何提供的 Dell EMC 产品或服务图像和制作的版权均归 Dell EMC 所有,并且您不会改变这些图像或将其用于所提供文档原定位置以外的其它地方。在不限制前述规定的前提下,您同意,未经 Dell EMC 事先书面许可,您不会在搜索引擎广告中将 Dell EMC 标记用作关键字,也不会将其用于搜索引擎或电子邮件地址中显示的广告。此外,您不得注册或使用包含任何 Dell EMC 标记或者容易与任何 Dell EMC 标记混淆的任何域名或公司名称。

    12.2 计划徽标。所有 Dell EMC 计划徽标均依据位于此处的 Dell EMC 渠道合作伙伴徽标和商标使用文档进行管理。

    13. 担保免责声明。Dell EMC 不作任何担保,并且明确拒绝与计划(包括但不限于依据本计划提供的或与之相关的所有信息、工具和其他材料)相关的所有明示或暗示担保和条件,包括但不限于对适销性、特定用途或非侵权行为的任何暗示担保,以及法规、法律实施、交易习惯、贸易履行过程或贸易惯例所引发的任何担保。您了解本计划不担保您将实现任何销售或利润。所有 Dell EMC 信息均按“原样”提供。

    14. 赔偿。在法律允许的最大范围内,您将针对由于您违反适用法律或 Dell EMC 合作伙伴行为准则而引发的任何索赔、合法要求、诉讼事由、债务或责任(包括合理的律师费或起诉费、开支和诉讼费用),保护 Dell EMC、Dell EMC 关联机构及其各自的继任者和受让人免于受罚、为其提供辩护和使其免受损害。

    15. 责任限制。您确认,您参与本计划完全出于自愿,并且 Dell EMC 未要求您以参与本计划作为从 Dell EMC 采购产品或服务的条件。

    Dell EMC 不对任何因本计划、本协议或相关解释、违规行为、终止或有效性引起的、产生的或与之相关的附带、特殊、惩罚性、依赖性、惩戒性、偶然或间接损失或损害承担任何责任。在任何情况下,Dell EMC 对于任何业务、收入或利润损失,或数据或软件的丢失或损坏概不承担任何责任。

    在任何情况下,Dell EMC 对于所有因本计划或本协议引起的、产生的或与之相关的所有索赔的合计赔偿责任不超过 500.00 美元。这些责任限制适用于所有损害索赔,不论其基于侵权、合同还是其他理论,也不论 Dell EMC 是否或应当知道发生此类损害的可能性。无论本协议中是否有任何规定,此处规定的补救措施均适用,即便此类补救措施未达到其基本目的时亦如此。

    16. 终止。

    16.1 终止。您可以随时以书面形式通知 Dell EMC,退出本计划。Dell EMC 可能出于以下原因,未经事先书面通知便整体或部分暂停或终止您对本计划的参与:(i) 任何违反本协议或与您参与本计划相关的其他任何协议的行为,或 (ii) 由 Dell EMC 确定的任何损害本计划完整性的企图。此外,Dell EMC 还可自行决定,在无任何理由并提前十 (10) 天通知的情况下,针对所有参与者或仅仅针对您,整体或部分终止本协议或计划。

    16.2 终止的影响。终止本协议即表示,据此协议授予的许可和权利应完全终止,渠道合作伙伴应停止使用信息和合作伙伴门户并自行承担费用,将其拥有的所有有形信息拷贝立即退还给 Dell EMC。本节中的任何条款均不限制 Dell EMC 寻求其他法律救济的权利,包括即时的法院或司法救济。所有按照其性质在协议终止后仍然有效的条款应继续有效。

    16.3 终止合作伙伴门户访问。Dell EMC 有权在其方便时通过发送相关的书面通知,终止或中断对信息或合作伙伴门户的访问。

    17. 奖励、返利、MDF 和其他门户条款。您将遵守发布到合作伙伴门户的关于任何子计划、工具或产品的所有条款,包括但不限于:

    a.      由 Dell EMC 不定时提供并由您以书面方式确认的 Dell EMC 返利和奖励条款。如果您有资格获得返利、奖励或其他财务收益,这些法律条款应适用于所有此类计划。

    b.      位于此处的产品补充协议,适用于您采购和转售与 Google Chrome 操作系统集成的 Dell 产品。

    18. 其他。

    18.1 转让。未经 Dell EMC 的明示书面同意,您不得以自愿或非自愿的形式,通过合并、整合、解除、法律实施或任何其他方式,将本协议或您依据本计划或协议获得的任何权利转让给任何第三方,也不得将您的任何义务委派给任何第三方。Dell EMC 可将违反前述规定的任何声称的转让或委派视为无效。在 Dell EMC 同意进行此类转让或委派的范围内,本协议必须符合通过合并、收购或其他方式以及您的被许可转让而产生的继任者的利益并与其实现利益绑定。

    18.2 独立承包商。您和 Dell EMC 为独立承包商,并且没有制约另一方的权力。本协议和您对本计划的参与均不应视为建立伙伴关系、机构、合资公司、特许经营或其他类似的协议,一方的员工、代理或代表也不应视为另一方的员工、代理或代表。

    18.3. 争议解决。渠道合作伙伴和 Dell EMC 将尝试通过协商或利用双方协定的调停人来解决渠道合作伙伴与 Dell EMC 之间因本计划或本协议引起的、产生的或与之相关的任何索赔、纠纷或争议(简称“争议”),而不是通过讼诉来解决争议。协商和调停将视为保密信息。如果双方在向另一方通知争议后三十 (30) 天内无法达成和解,双方可寻求依据法律或衡平法可使用的其他所有行动方案。

    18.4 不可抗力。除支付义务外,任何一方在履行其协议义务时的任何阶段,若由于超出该方合理控制范围的合理的不可预见外部环境造成其履行行为延迟、变得不切实际或不可能,均不应对其未能履行义务的这一过失承担责任。

    18.5 管辖法律。您同意,本协议、因本计划或本协议引起的、产生的或与之相关的任何争议将受以下法律管辖,而不考虑其法律冲突规则或《联合国国际货物销售合同公约》:i) 如果您仅从 Dell 授权分销商采购 Dell EMC 的产品和服务,则为中华人民共和国法律;或 ii) 如果您仅从 EMC 授权分销商采购 Dell EMC 的产品和服务,则为爱尔兰法律;或 iii) 如果您直接从 Dell EMC 采购 Dell EMC 的产品和服务,则为您与 Dell 或 EMC 的当前渠道合作伙伴采购协议中指定的法律

    18.6 修改。Dell EMC 保留未经事先通知随时修改本计划的权利,包括但不限于资格要求、计划利益(包括任何折扣和价格)和本协议。继续参与本计划即构成您以具有法律效力的方式接受这些更改并认为您支持任何此类修改。

    18.7 可分割性。 如果本协议中的任何条款无效或不可执行,您和 Dell EMC 均同意删除此类条款,并同意本协议的剩余部分继续生效。

    18.8 弃权条款。Dell EMC 未强制要求您严格履行本协议中的任何条款并不构成 Dell EMC 放弃后续强制执行本协议的此类条款或其他任何条款的权利。

    18.9 引述。未经 Dell EMC 的事先书面批准,您不得直接或间接发出或发布以任何形式与本协议或您对本计划的参与或您与 Dell EMC 的关系相关的任何书面宣传、营销宣传资料或其他公告。

    18.10 完整协议。本协议(包括其中引用的所有网上条款)构成了渠道合作伙伴与 Dell EMC 之间关于本计划(包括但不限于子计划、返利、奖励和营销计划)的完整协议。渠道合作伙伴明确拒绝信赖 Dell EMC 作出的未在本协议内或在 Dell EMC 的先前行为过程中具体体现的声明或表述。

    18.11 附件。附件与本协议构成不可分割的一部分,与本协议具有同等法律效力。

    (修订日期:2018 年 8 月 9 日)

     

    合作伙伴特定的条款

    如果Dell EMC 已经以书面形式授权您成为相应的合作伙伴类型并且您已执行或同意旨在管理您的 Dell EMC 解决方案采购和销售的相关合同,在以下条件下,本条中的条款和条件(“合作伙伴特定的条款”)适用于您。这些合作伙伴特定的条款应作为下述一般条款的补充、修正或修订。采用大写字母的条款应遵循一般条款中的规定。

     

    OEM 渠道合作伙伴补充协议(如果适用)

    OEM 渠道合作伙伴”是指以下渠道合作伙伴:该渠道合作伙伴通过添加硬件、软件或服务为 Dell EMC 产品实现增值后,仅将 Dell EMC 产品作为 OEM 客户解决方案(参见下文定义)的一部分销售或分销给 OEM 客户。术语“OEM 客户”是指以下原始设备制造商:(a) 将 Dell EMC 产品与 OEM 客户的专有硬件、软件或其他知识产权相结合,从而获得具有行业特定或任务特定功能的专用系统或解决方案(“OEM 客户解决方案”)和 (b) 在 OEM 客户自有品牌下转售 OEM 客户产品。

    1. 合作伙伴身份。在此处 可以找到有关 OEM 渠道合作伙伴身份的其他要求。在您遵守本协议的前提下,您被授权从 Dell EMC 采购 Dell EMC 的产品和服务。不遵守本协议的任何条款可能导致本协议终止或终止您以 OEM 渠道合作伙伴身份参与本计划。

    2. 订购协议。如果您从 Dell 采购产品或服务用于转售给 OEM 客户,在另行通知之前,您将从适用的 Dell 实体订购,并且此类采购须遵守您与授权您采购并转售给 OEM 客户的 Dell 或 Dell EMC 关联机构达成的 OEM 合作伙伴经销商协议(或实质相似的转售协议)(“Dell 订购协议”)并接受其管理。如果您从 EMC 购买产品或服务用于转售给 OEM 客户,在另行通知之前,您将从适用的 EMC 实体订购,并且此类采购须遵守您与授权您采购并转售给 OEM 客户的 EMC 或 Dell EMC 关联机构达成的 EMC 嵌入式 OEM 销售协议、对外嵌入式 OEM 协议或软件 OEM 协议(或实质相似的转售 OEM 协议条款)(“EMC 订购协议”)并接受其管理。    您必须执行 Dell 订购协议或 EMC 订购协议,才能分别直接从 Dell 或 EMC 采购用于转售给 OEM 客户的产品和服务。

    3. 订单报备和合作伙伴退货策略。除了一般条款中的第 17 条以外,您还将遵守在合作伙伴门户发布的有关任何 OEM 渠道合作伙伴子计划的所有条款,包括但不限于:

    a.      发布在此处的 Dell EMC 的 OEM 订单报备指导准则

    b.      Dell EMC 合作伙伴计划退货策略(如果存在并且适用)

    4. 优先级。当存在有关您从 Dell EMC 采购 Dell EMC 产品或服务或销售此类产品或服务的冲突条款时,应该以 Dell 订购协议或 EMC 订购协议(根据适用情况)为准,其次为 OEM 渠道合作伙伴补充协议,再次为一般条款。当存在有关计划、信息、机密信息、奖励、返利、定价(分别在本计划相关背景下提供)或本协议的解释的冲突条款时,应该以 OEM 渠道合作伙伴补充协议为准,其次为一般条款,再次为 EMC 订购协议或 Dell 订购协议(视乎适用情况)。

     

    系统集成商/战略联盟补充协议(如果适用)

    1. 订购协议。在另行通知之前,渠道合作伙伴将从适用的 Dell 实体订购,并且此类采购须遵守现行战略联盟框架协议,或您与授权您采购用于转售的 Dell 产品的 Dell EMC 关联机构达成的任何现有战略联盟系统集成商协议或任何实质相似的协议(统称为“Dell 订购协议”)并接受其管理。如果渠道合作伙伴从 EMC 采购产品或服务,则在另行通知之前,渠道合作伙伴将从适用的 EMC 实体订购,并且此类采购须遵守现有的联盟、战略联盟或系统集成商主协议或任何实质相似的现有协议(“EMC 订购协议”)。您必须执行 Dell 订购协议或 EMC 订购协议,才能分别直接从 Dell 或 EMC 采购用于转售的产品和服务。如果您与 EMC 之间没有实行 EMC 订购协议,则您必须执行 EMC 订购协议才能直接从 EMC 采购用于转售的产品和服务。

     

    云解决方案提供商和外包商补充协议(如果适用)

    1. 订购协议。在另行通知之前,渠道合作伙伴将从适用的 Dell 实体订购,并且此类采购须遵守现行的商业销售条款(当前可在 http://www.dell.com/learn/cn/zh/cncorp1/terms-conditions/html-terms-conditions-of-sale-cn?c=cn&l=zh&s=corp&cs=cncorp1 找到)(“中国 CTS”)或您与授权您采购 Dell 产品的 Dell 或 Dell EMC 关联机构达成的任何现有协议(统称“Dell 订购协议”)并接受其管理。如果渠道合作伙伴从 EMC 采购产品或服务,则在另行通知之前,渠道合作伙伴将从适用的 EMC 实体订购,并且此类采购须遵守现有的服务提供商订购协议、主订购协议、联盟协议或与许可您在提供服务时使用软件的 EMC 或 Dell EMC 关联机构达成的其他采购协议(“EMC 订购协议”)并接受其管理。如果您与 EMC 之间没有实行 EMC 订购协议,则您必须执行 EMC 订购协议才能直接从 EMC 采购用于转售的产品和服务。

    2. Dell 云解决方案。如果渠道合作伙伴采购的是任何 Dell 的云解决方案,则适用针对美国市场规定的 Dell 云解决方案协议(位于 www.dell.com/cloudterms)或 Dell 可能指定的其他此类协议。

    3. 报表。为了让 Dell EMC 提供可用权益,渠道合作伙伴应该向 Dell EMC 提供一份标识客户、位置、合同持续时间以及该期间所用容量的销售点报表,或在生成适用的报价时向 Dell EMC 提供此类信息。包含由 Dell EMC 提供支持的所有合同(有关 EMC、Dell 或 Dell EMC 设备)。请在每月 15 日之前将该表提交至 EMCServiceProviderPOSReport@dell.com。如果该月份没有任何活动,则提交一份空白的 POS 报表。

     

    解决方案提供商补充协议

    1. 合作伙伴身份。在此处 可以找到有关解决方案提供商身份的其他要求 不遵守本协议的任何条款可能导致本协议终止或终止您以解决方案提供商身份参与本计划。在您遵守本协议并获得 Dell EMC 的书面通知和授权的前提下,您被授权从 Dell EMC 采购 Dell EMC 的产品和服务。

    2. 订购协议。如果渠道合作伙伴从 Dell 采购用于转售的产品或服务,则在另行通知之前,渠道合作伙伴将从适用的 Dell 实体订购,并且此类采购须遵守现行的经销商销售协议或任何现有的经销商协议、增值经销商协议,或您与授权您采购用于转售的 Dell 产品的 Dell 或 Dell EMC 关联机构达成的任何实质相似的转售协议(“Dell 订购协议”)并接受其管理。如果渠道合作伙伴从 EMC 采购用于转售的产品或服务,则在另行通知之前,渠道合作伙伴将从适用的 EMC 实体订购,并且此类采购须遵守现有的渠道合作伙伴经销商协议、增值经销商协议或与 EMC 或 Dell EMC 关联机构达成的其他采购协议(“EMC 订购协议”)并接受其管理。  如果您与 Dell/EMC 之间没有实行 Dell/EMC 订购协议,则您必须执行 Dell/EMC 订购协议才能直接从 Dell/EMC 采购用于转售的产品和服务。

    3. 订单报备和其他门户条款。除了一般条款中的第 17 条以外,您还将遵守在合作伙伴门户发布的所有条款,包括但不限于:在此处 发布的 Dell EMC 订单报备和业务线登记官方指导准则。Dell EMC 合作伙伴计划退货策略(如果存在并且适用)

    4. 优先级。当存在有关您从 Dell EMC 采购 Dell EMC 产品或服务或销售此类产品或服务的冲突条款时,应该以 Dell 订购协议或 EMC 订购协议(视乎适用情况)为准,其次为解决方案合作伙伴补充协议,再次为一般条款。当存在有关计划、信息、机密信息、奖励、返利、定价(分别在本计划相关背景下提供)或本协议的解释的任何冲突条款时,应该以此提供商补充协议为准,其次为一般条款,再次为 EMC 订购协议或 Dell 订购协议(视乎适用情况)。

     

    分销商补充协议

    1. 合作伙伴身份。不遵守本协议的任何条款可能导致本协议终止或终止您以分销商身份参与本计划。在您获得 Dell EMC 提供的以 Dell EMC 授权分销商的身份参与本计划的书面通知和授权并且遵守本协议的前提下,您被授权在您的指定区域内,按照您的 Dell 订购协议或 EMC 订购协议(参见下文定义)从 Dell EMC 采购销售给经销商的 Dell EMC 产品和服务。

    2. 订购协议。如果渠道合作伙伴从 Dell 采购用于销售给您指定区域内的解决方案提供商的产品或服务,则在另行通知之前,渠道合作伙伴将从适用的 Dell 实体订购,并且此类采购须遵守任何现有的 Dell 分销商协议,或您与授权您采购用于转售给解决方案提供商的 Dell 产品的 Dell 或 Dell EMC 关联机构达成的任何实质相似的分销协议(统称“Dell 订购协议”)并接受其管理。如果渠道合作伙伴从 EMC 采购用于销售给您指定区域内的解决方案提供商的产品或服务,则在另行通知之前,渠道合作伙伴将从适用的 EMC 实体订购,并且此类采购须遵守现有的渠道合作伙伴分销商协议,或与 EMC 或 Dell EMC 关联机构达成的其他采购协议(“EMC 订购协议”)并接受其管理。如果您与 EMC 之间没有实行 EMC 订购协议,则您必须执行 EMC 订购协议才能直接从 EMC 采购用于转售给您指定区域内的解决方案提供商的产品和服务。

    3. 经销商法规遵从性。Dell 分销商应确保其与任何一方达成或维护的每项关于 Dell 产品或服务转售或分销的协议均包含商业行为要求,且该要求应与一般条款第 11 条中规定的要求一致,并且对 Dell 利益的保护不低于上述要求。

    4. 订单报备和筹资函。除了一般条款中的第 17 条以外,您还将遵守在合作伙伴门户发布的所有条款,包括但不限于:

    a.      发布在此处 的 Dell EMC 订单报备和业务线登记指导准则。

    b.      Dell EMC 不定时提供的并且由您以书面形式确认的 Dell EMC 筹资函

    5. 优先级。单独的书面 EMC 订购协议或 Dell 订购协议应管理以下事项:(i) 您从 Dell EMC 或 Dell EMC 关联机构采购产品和服务;以及 (ii) 您向分销商协议中所述的地域或细分市场的经销商销售此类产品和服务的权利。当存在有关计划、信息、机密信息、奖励、返利、定价(分别在本计划相关背景下提供)或本协议的解释的任何冲突条款时,应该以此分销商补充协议为准,其次为一般条款,再次为 EMC 订购协议或 Dell 订购协议(任一适用的订购协议)。

    附件1

    Dell EMC 合作伙伴计划

    奖励条款和条件

    Dell EMC 合作伙伴计划特定经销商中良好存续的成员(“合作伙伴”)可能有资格参与奖励计划,包括但不限于特殊折扣、返利、销售奖励金额、促销或竞赛,以及市场发展基金 (MDF) 计划(统称为“奖励”)。除非经 Dell EMC 书面同意,否则以下 Dell EMC 合作伙伴计划奖励条款和条件(“奖励条款”)适用于合作伙伴参与的任何及所有 Dell EMC 合作伙伴计划奖励。除非在本奖励条款中另行指定,否则此处使用的任何术语和定义与 Dell EMC 合作伙伴计划协议中所赋予的含义相同。

    本奖励条款是对 Dell EMC 合作伙伴计划协议的补充且受其制约,与合作伙伴资格、类型、结构和奖励金额的相关奖励计划业务规则(“业务规则”)共同构成 Dell EMC 与合作伙伴之间就所有奖励达成的完整协议(“协议”)。本协议取代先前的任何关于任何奖励的协议和谅解,不论其根据惯例、实践、程序还是先例建立,包括但不限于所有先前的奖励计划条款和条件,或根据之前的 Dell PartnerDirect 计划、EMC 业务合作伙伴计划或当前的 Dell EMC 合作伙伴计划中提供给特定等级的合作伙伴的业务规则。

    接受 Dell EMC 合作伙伴计划协议,即表明您同意遵守协议中包含的所有条款、条件和限制。请打印一份本奖励条款,以备记录。

     

    1.  产品采购:合作伙伴必须从 Dell EMC 确定的 Dell EMC 全球商业渠道细分市场或经授权的 Dell EMC 分销商(“分销商”)采购 Dell EMC 的产品和服务。此类采购受适用的 Dell EMC 合作伙伴计划协议的补充协议约束。Dell 有权自行决定排除特定产品参加奖励。

    2.  记录:关于是否符合协议以及奖励的计算,Dell EMC 的记录和系统具有最终决定性。与任何奖励计划相关的产品销售资格均由 Dell EMC 自行斟酌决定。Dell EMC 做出的所有决定均为最终决定。

    3.  奖励计算:除非在计划业务规则中另行指定,否则,所有奖励都将按合作伙伴的交易货币和 EMC 适用的货币套期保值率进行计算

    4.  税费:有关奖励的所有适用税费(包括但不限于增值税和预扣税)由合作伙伴全权负责。在某些情况下,Dell EMC 可选择针对奖励金额支付相应的税费。合作伙伴可能需要向 Dell EMC 提供相关税务信息以用于报税目的。在合作伙伴注册奖励计划后三十 (30) 天内未能向 Dell EMC 提供要求的税务信息(如果适用),可能导致合作伙伴被取消获得奖励的资格。

    5.  其它义务:Dell EMC 可能会发出季度销售目标通知,要求合作伙伴达到或超过该目标才能继续参与奖励计划,收到业务规则中说明的相应奖励款项。Dell EMC 没有义务发出此类通知,该通知也不构成终止合作伙伴参与奖励计划前必要条件。这些通知也不是支付奖励的保证。

    6.  终止;撤回;取消资格:Dell EMC 可随时整体或部分终止本协议、任何奖励计划以及合作伙伴参与资格。合作伙伴可随时出于任何原因,提前五 (5) 天向 Dell EMC 提供书面通知,终止本协议或退出奖励计划。

    如果合作伙伴 (a) 被取消资格或以其他方式被 Dell EMC 终止资格,或 (b) 在季度末之前退出计划,则 Dell EMC 没有义务向合作伙伴支付该季度的任何奖励。Dell EMC 可能会从任何未支付的奖励款项中抵扣合作伙伴欠 Dell EMC 的任何款项。

    7.   修改:Dell EMC 有权在未事先通知的情况下,随时整体或部分修改或中止本协议、任何奖励计划或任何合作伙伴参与资格。如果合作伙伴不接受对本协议的任何修改,其唯一的救济是终止参与本奖励计划。如果本协议中的任何条款无效或不可执行,双方均同意删除此类条款,剩余部分继续有效。如果Dell EMC 未强制要求合作伙伴严格履行本协议中的任何条款,其并不意味着 Dell EMC 放弃后续执行此类条款或其他任何条款。合作伙伴继续参与本奖励计划即构成合作伙伴同意接受修改。

    8.  转让:未经 Dell EMC 以书面方式明示同意,合作伙伴不可将本协议或本协议下的欠款转让给任何第三方。

    9.  争议:如果 Dell EMC 与合作伙伴之间发生与本协议相关的争议,在开始任何诉讼或其他法律程序之前,Dell EMC 和合作伙伴将分别指定一名管理层联系人,并在一方通知另一方存在此类争议后至少三十 (30) 天内,尽善意的努力通过讨论和双方商定的行动解决此争议。

    如果关于奖励、收入计算, Dell EMC 的订单管理系统数据记录的正确性,以及交付是否发生在相关季度内的争议,欢迎合作伙伴在 Dell EMC 完成返利计算后三十 (30) 天内申请与其 Dell EMC 客户经理开展电子邮件或电话交流或会议,讨论相关问题并提供证据来支持合作伙伴的争议。

    10.  业务行为和反腐败法律法规遵从性

    您声明并保证,您理解并同意遵守 Dell EMC 合作伙伴行为准则(包括遵守其中规定的反腐败法律)。在本协议下,您将不会有任何违反反腐败法的行为或允许任何第三方采取或参与任何违反反腐败法的行为。

    您声明并保证:(i) 您和您的任何具有本协议相关决策权的董事、高管或员工均未有任何涉及贿赂、腐败、欺诈或失信的犯罪行为,且就您所知,其未曾、当前也未被任何政府、管理或监管机构依据反腐败法进行任何调查、问询或执法程序;并且 (ii) 您和您的任何具有本协议相关决策权力的董事、高管或员工均非政府官员。

    如果 Dell 有理由相信您已违反本 10 条或 Dell EMC 合作伙伴行为准则,Dell 可据此立即终止本协议或暂停其执行。

    11.  其他:双方同意,本协议以及在本协议项下因合同解释、违约、终止或效力、由于本协议产生的关系、Dell EMC 的广告或任何相关采购,引发的或与之相关的任何索赔、争议或争论(包括基于合同、侵权行为或其他方面产生,既存、当前或未来的索赔,以及法定、普通法和衡平法下的索赔),应适用合作伙伴与之开展业务往来的 Dell EMC 实体所在地或注册地的法律(不考虑其冲突法规则)。

     

    附件2                                      

                                        Dell EMC 合作伙伴计划特殊条款(针对项目型订单适用)

     

    1.      适用范围:本附件适用于合作伙伴从 Dell EMC直接采购或从Dell EMC授权的 Dell EMC 分销商(“分销商”)采购 Dell EMC产品、软件和/或服务的项目型订单。项目型订单是指,合作伙伴在向Dell EMC下单时有一个真实有效的最终用户订单,并向Dell EMC披露该订单和最终用户。         

    2.     管理规则:当合作伙伴被证实存在或参与下述行为(包括但不限于下述行为), 将导致包括撤销合作伙伴授权、终止合作在内的处罚:

    (a)  侵犯Dell EMC知识产权

    (b)  违反Dell EMC贸易管制的规定

    (c)  不履行付款约定导致法律纠纷

    (d)  提供虚假的授权,包括但不限于厂商确认书,售后服务事项承诺函,合作伙伴认证书.

    (e)  经过审查委员会确认有违反海外反腐败法的规定或其它违法行为

    (f)  漏单

    (g)  违反订单报备管理规则

    (h)  未经Dell EMC同意发布Dell EMC产品、软件和/或服务广告

    (i)  向Dell EMC提供虚假信息或者误导信息

    (j)   违反与Dell EMC的任何协议,公司政策流程或任何其它有损于Dell EMC公司声誉或商业利益的行为

    本条中所指的漏单,是指项目型订单项下的任何Dell EMC产品、软件和/或服务被转售于非该订单中申明的最终用户。

    3.  处理: 如Dell EMC发现合作伙伴可能有违反前述行为时,Dell EMC会向合作伙伴发出沟通文件进行问询,如果未按要求在规定的时间内回复,合作伙伴将可能被根据下列规则放入永久终止合作名单或终止合作名单。

    (a)  如被证实有违反第2条(a)-(e)的任何一项,合作伙伴将被放入Dell EMC永久终止合作名单,终止与Dell EMC的一切业务来往。

    (b)  当合作伙伴涉嫌违反前述第2条(f)- (j) 的任何一项规定,Dell EMC会向该合作伙伴出具规范业务行为通知函。合作伙伴收到规范业务行为通知函后,如认为通知函中所述与事实不符,可在限定的时间期内Dell EMC进行澄清。如无不符,合作伙伴应在通知函上签字盖章并寄回给Dell EMC。

    (c)  如合作伙伴有以下行为,将被被终止与Dell EMC一年的业务来往:

    (i)   被证实严重违反前述第2条(f)- (j)的任何一项规定

    (ii)  在一年内两次违反前述第2条(f)- (j)的任何一项规定, 收到两份Dell EMC通知函并承认其的违规行为;

    (iii)收到Dell EMC通知函后未按要求向Dell EMC做出回复

    4.  其他:被证实有违反第2条的合作伙伴将有可能不能享受Dell EMC奖励计划。Dell EMC有权自行决定奖励计划的一切细节,包括但不限于资格、发放、扣减规则和相关处理决定。如有争议,Dell EMC享有最终解释权。   

    IN WITNESS WHEREOF, Dell EMC and Channel Partner have signed this Agreement by their duly authorized representatives on the respective dates indicated below.
    兹确认,Dell、EMC以及合作伙伴已各自委派其授权代表于以下日期签署本协议。
    Dell (China) Company Limited 戴尔(中国)有限公司
    By (Sign) 签字
    Name (print) 姓名
    Title 职务
    EMC Information Systems International
    By (Sign) 签字
    Name (print) 姓名
    Title 职务
    Channel Partner Name 合作伙伴公司名称
    By (Sign) 签字
    Name (print) 姓名
    Title 职务
    Date 日期